.crm-inbox{display:grid;grid-template-columns:330px minmax(420px,1fr);height:calc(100vh - 250px);min-height:580px;background:#fff;border:1px solid #e1d4b9;border-radius:15px;overflow:hidden}.crm-inbox-list{border-right:1px solid #e7decd;display:flex;flex-direction:column;min-width:0}.crm-inbox-search{padding:13px;border-bottom:1px solid #eee4d2}.crm-inbox-search input{width:100%;height:42px;border:1px solid #d8ccb4;border-radius:9px;padding:0 12px}.crm-conversation-list{overflow:auto}.crm-conversation-item{width:100%;border:0;border-bottom:1px solid #eee6d9;background:#fff;padding:14px;text-align:left;display:grid;grid-template-columns:42px 1fr auto;gap:10px;cursor:pointer}.crm-conversation-item:hover,.crm-conversation-item.active{background:#fff6dd}.crm-conversation-avatar{width:42px;height:42px;border-radius:50%;background:#20374b;color:#f1b52c;display:grid;place-items:center;font-weight:700}.crm-conversation-item b,.crm-conversation-item small{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.crm-conversation-item small{color:#80735e;margin-top:4px}.crm-unread{background:#d89b17;color:#17212b;border-radius:999px;padding:3px 7px;font-size:10px}.crm-chat{display:grid;grid-template-rows:auto 1fr auto;min-width:0}.crm-chat-header{padding:14px 18px;border-bottom:1px solid #e9dfcd;display:flex;justify-content:space-between;align-items:center}.crm-chat-header small{display:block;color:#766953;margin-top:3px}.crm-chat-status{font-size:11px;color:#287450;background:#e5f4eb;border-radius:999px;padding:5px 9px}.crm-messages{padding:18px;overflow:auto;background:#f5f1e9;display:flex;flex-direction:column;gap:8px}.crm-message{max-width:72%;border-radius:12px;padding:9px 12px;background:#fff;box-shadow:0 1px 3px #372f2215;align-self:flex-start}.crm-message.out{align-self:flex-end;background:#ffe6a0}.crm-message p{margin:0;white-space:pre-wrap}.crm-message small{display:block;text-align:right;color:#7d705b;margin-top:5px;font-size:10px}.crm-composer{border-top:1px solid #e5dccb;padding:12px;display:grid;grid-template-columns:auto 1fr auto;gap:8px}.crm-composer textarea{resize:none;min-height:44px;max-height:120px;border:1px solid #d4c6aa;border-radius:10px;padding:11px}.crm-template-select{max-width:155px;border:1px solid #d4c6aa;border-radius:9px;background:#fff}.crm-inbox-empty{display:grid;place-items:center;height:100%;text-align:center;color:#766953;padding:30px}@media(max-width:850px){.crm-inbox{grid-template-columns:1fr;height:auto}.crm-inbox-list{border-right:0;max-height:300px}.crm-chat{min-height:520px}}